What is the free cancellation campaign?

The free cancellation promotion is a temporary campaign offered by many rural villa owners to give customers a carefree booking option for their travel planning in 2023. For the year 2024, the free cancellation promotion is (so far) only offered by a few rural villa owners.

All new bookings for 2023can be cancelled free of charge up to 28 days before arrival.

How can I book a villa and secure the benefits of this free cancellation?

There is a 'free cancellation' filter on the Fincallorca homepage. All rural villas that participate in this promotion and offer free cancellation are listed there.

Do all the rural villas in the portfolio take part in the promotion?

No, the participating rural villas are listed under the filter 'free cancellation'.

For which years is the free cancellation promotion valid?

The promotion is valid for all newly generated bookings for 2023.

Do I have to give a reason for the cancellation?

No! You can cancel your booking free of charge up to 28 days before your arrival without giving a reason. 

What happens if I have to cancel my booking 28 days before arrival?

In this case, the booking will be cancelled free of charge and the period will be made available again. You will then be refunded your payment. Please note that the service fee is non-refundable in case of cancellation.

What happens if I have to cancel my booking less than 28 days before arrival?

 In this case point 6.2.d) of the Fincallorca terms and conditions applies: 

How can I cancel my booking (free of charge)?

You will receive a personalized link in your booking confirmation which you can use to cancel your booking.

What is the refund procedure if I have redeemed a voucher for the booking?

The refund is always made in the same way as the payment was made. I.e. in the case of a payment with a voucher, a free cancellation will also be refunded in form of a voucher. 

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