What is this about?
The free cancellation promotion is a temporary campaign offered by many villa owners to give customers a carefree booking option for their travel planning in 2022 and 2023.
All new bookings for 2022 and 2023 can be cancelled free of charge up to 28 days before arrival.
How can I book a villa and secure the benefits of this free cancellation?
There is a 'free cancellation' filter on the Fincallorca homepage. All villas that participate in this promotion and offer free cancellation are listed there.
Do all the villas in the portfolio take part in the promotion?
No, the participating villas are listed under the filter "free cancellation".
For which years is the free cancellation promotion valid?
The promotion is valid for all new generated bookings for 2022 and 2023.
Do I have to give a reason for the cancellation?
No! You can cancel your booking free of charge up to 28 days before your arrival without giving a reason.
What happens if I have to cancel my booking 28 days before arrival?
In this case, the booking will be cancelled free of charge and the period will be released. You will then be refunded your payment.
What happens if I have to cancel my booking less than 28 days before arrival?
How can I cancel my booking (free of charge)?
You will receive a personalised link in your booking confirmation which you can use to cancel your booking.
What is the refund procedure if I have redeemed a voucher for the booking?
The refund is always made in the same way as the payment was made. I.e. in the case of a payment with a voucher, a free cancellation will also be refunded in the form of a voucher. Please note that the service fee is not refundable.
What if I want to change my booked period to another period or another finca after the promotion has expired?
The existing booking can then be cancelled free of charge up to 28 days before arrival and a new booking can be made under the general booking conditions (https://www.fincallorca.com/html/insurance-conditions.html).