Before my departure

Changes to my booking

• How can I modify my booking?
• How can the main booking person be changed?
• How can I make a rebooking?

Travel information

• When will I receive detailed travel information?
• What is the finca address?
• GPS coordinates of the finca

Holiday Extras

• Is there a grocery shopping service?
• Can I book a rental car?

Documents

• Receiving your booking confirmation
• Availability on other portals
• Indication of my ID number

Check-in & Check-out

• What do I do if I have problems getting there?
• How is the property handed over?
• Is it possible to change check-in or check-out times?
• What are the check-in and check-out times?

Finca features

• Do I have to bring my own towels and bed linen?
• What is the access road to my finca like?
• We are travelling with a baby, does my finca have a baby cot and high chair?